- Download the latest version of GoToMeeting for Mac - Online meeting, desktop sharing, and video conferencing software. Read 6 user reviews of GoToMeeting on MacUpdate.
- Download GoToMeeting. Our full-feature app for Windows and Mac. Quick answers for common questions. Resource Center. White papers, case studies.
- Jul 21, 2020 Download the latest version of GoToMeeting for Mac - Online meeting, desktop sharing, and video conferencing software. Read 6 user reviews of GoToMeeting on MacUpdate.
Follow the browser prompts as instructed, or see step-by-step instructions for Windows and Mac. Once you successfully download the desktop software, the GoToMeeting Sign In window will launch from the system tray. If you are an organizer, log in with your GoToWebinar email address and password. The GoToMeeting Suite will open with all the. To download GoToMeeting for free, click on the link below: GoToMeeting free download »» Warning! The download link takes you to the official download website of the developer, or on an external site that has developer's permission to provide the program for downloads.
HELP FILE
Download and Install GoToAssist Expert Desktop App (Mac)
When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer. By running this installation package and leaving the applications installed, you will be able to quickly and easily start sessions and re-install the application, if needed.
Note: These instructions apply to Mac agents only. For instructions that apply to Windows agents, please see Download and Install GoToAssist Expert Desktop App (Windows) for more information. Additionally, you can view the System Requirements for Agents.
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Download the GoToAssist Expert Desktop Application for Mac Desktop goose. Note: Agents will be prompted to log in with their account credentials once the application has installed. For detailed installation instructions, please see below. |
About the installation package
The installation package includes the following components:
- GoToAssist Expert desktop application
This is the main software that you use to host support sessions and connect to your devices (i.e., unattended support computers). - GoTo Opener application
This 'helper' application downloads as the GoTo Opener.dmg, then installs as the GoTo Opener application. This application is required to install and launch the GoToAssist Expert desktop application. It must be installed on your computer, even if the GoToAssist Expert application is already installed.Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app. We don’t recommend that you do this if you frequently start sessions from the web.
How to download the GoToAssist Expert desktop application instantly
- Open a web browser.
- Go to www.fastsupport.com/download/repDownload.
- If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
- If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).
- Continue to instructions for each web browser to complete the download and installation steps.
How to download the GoToAssist Expert desktop application from the web
You must log in to your account first to install the GoToAssist Expert desktop application.
- Log in at http://up.gotoassist.com.
- On your Dashboard, click Start session.
- If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
- If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).
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- Continue to instructions for each web browser to complete the download and installation steps.
Instructions for each web browser
Once you have downloaded the GoTo Opener.dmg, you can complete the installation steps for the browser you are using, as follows:
Apple Safari
- Click the 'GoTo Opener' file in the browser’s Downloads window , or click on it in your user dock (or click Start Session to download again, if needed).
Mozilla Firefox®
- Click OK when prompted, or you can select Save File then click OK to save the GoTo Opener.dmg file to your Downloads folder. To access your Downloads folder, click the Download icon in the upper right navigation of the web browser, then click on the file to open. If needed, click Start Session to download again.
Google Chrome™
- When the download finishes, click the GoTo Opener.dmg file at the bottom of the page to open the file (or click Start Session to download again if needed).
- When the GoToAssist Opener window opens, double-click the GoTo Opener icon .
- You will see a message noting that ' GoTo Opener' is an application downloaded from the internet. If preferred, enable the 'Don't warn me [.]' check box, then click Open to continue. The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don’t recommend that you do this if you frequently join sessions, as you will lose the benefit of faster join times.
- If prompted, log in to the GoToAssist Expert desktop application.
- The GoToAssist Expert desktop application will launch the Viewer window with a new support session (if enabled by your account admin), otherwise a blank window is displayed. See Use the GoToAssist Expert Desktop App (Windows) for next steps.
HELP FILE
Steps for Installing on Windows
Installing the full-featured GoToMeeting desktop app onto your computer allows you to get the most out of your meeting. Note that when you start or join a meeting, the GoToMeeting software download will begin automatically. https://rssfasr685.weebly.com/davinci-resolve-13-download-mac.html.
If you are on a Mac computer, see Steps for Installing on Mac.
Downloading the desktop app is available on paid plans only. Learn more.
About the installation package
Once the desktop app is installed, you will be able to join and start future meetings more quickly by avoiding the extended download process. When you install GoToMeeting, you will download 3 of the software to your computer.- GoToMeeting desktop app – This is the main software that you use to join and start meetings.
- GoToMeeting Installer.exe file – This file contains the app software and is downloaded from the browser page.
- GoTo Opener – This is the 'helper' application that launches you into active meetings.
Download the desktop app
- Make sure you are on a supported operating system by checking your system's compatibility automatically or viewing the system requirements.
- Click the Download button to get started.
- The GoToMeeting Installer.exe file will download onto your computer. If you've downloaded this file before, some or all of the next steps will be skipped. In this case, you can go straight to joining or starting a meeting from the desktop app.
- Depending on the web browser you're running, complete the GoToMeeting Installer.exe file download as follows.
- Google Chrome – Click GoToMeeting Installer.exe in the lower download toolbar. If prompted, click Run.
- Mozilla Firefox – Click Save File, the Download icon in the top toolbar, and then GoToMeeting Installer.exe in the drop-down menu. If prompted, click Run.
- Internet Explorer – Click Run in the lower pop-up message.
- The GoTo Opener app will automatically launch. It is recommended that you do not uninstall the app at a later time. If uninstalled, you'll need to go through the installation process again, losing the benefit of faster join times.
- The GoToMeeting Suite will launch from the system tray, which means you've successfully installed the desktop app!
- To join someone else's meeting, enter the meeting ID or meeting page name and click Join.
- To log in to your organizer account and manage your meetings, click Meet Now, Schedule Meeting, or My Meetings. This will prompt the Sign In window.
Join or start your first meeting from the desktop app
Once you have installed GoToMeeting and attempt to join or start your first meeting, you may be prompted with an additional dialog from the web browser requesting permission to open GoTo Opener.
- Launch the GoToMeeting desktop application.
- Join or start a meeting from the GoToMeeting Suite.
- To join someone else's meeting, enter the meeting ID or meeting page name and click Join.
- To start your own meeting as the organizer, click Meet Now to start an instant meeting or My Meetings to start a previously scheduled meeting. If prompted, sign in to your account.
- Depending on the web browser you're running, complete the permission prompt as follows.
- Google Chrome – Click Open GoTo Opener. Select the 'Always open these types of links in the associated app' check box to avoid being prompted by the dialog again.
- Mozilla Firefox – Click Open link. Select the 'Remember my choice for GoTo Opener links' check box to avoid being prompted by the dialog again.
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- Join Help and FAQs
- Get Ready for Your First Meeting
- Why can't I join my session?
- Why isn't the download working?
- What are the system requirements for using the desktop app?
- Why do I get a 'Could Not Connect' error when I try to join the session?
- Why can I see the presentation but not hear the audio?
- How do I configure GoToMeeting to work with firewalls?
- How do I install GoToMeeting on a Mac?